For technical assistance call 888-248-7103, M-F, 9:00 - 4:00 EST or send questions to firstname.lastname@example.org
Field Calibration Procedures
Note: To perform the field calibration you will need a NIST calibrated thermometer. Customers have purchased and used this thermometer successfully from Fisher Scientific®.
Video: Getting temperature data from your Temperature Guard device.
Other Helpful Information
Sample NIST Calibration Certificate
This is a sample NIST calibration certificate that can be purchased for all of our monitors. As you can see, our calibration certificate is extensive. Each temperature sensor input is tested at five calibration points.
Web Status Pages
Our products internal web based status pages/log data can only be accessed via IE.
Retired Product Manuals
Certificate of Calibration FAQs
Q) Should I calibrate the temperature sensors after they are installed?
A) Yes, it is always good practice to verify that the installation was done correctly and that the temperatures are reading accurately. If you did not need to add extension wire to a temperature sensor then the temperature accuracy will be within +/- 1ºF.
Q) Should I purchase the NIST traceable calibration certificate for the monitor as well as the temperature sensors?
A) If you are getting vaccines from the VFC program or other program where you have to supply a certificate of calibration, then absolutely YES.
Q) How long are the NIST calibration certificate for the temperature monitors valid?
A) The calibration certificate is valid for two years.
Q) How long are the NIST calibration certificate for the temperature sensors valid?
A) The calibration certificate is valid for at least 15 months.
Q) How do I get my system re-calibrated?
A) There are several options of obtaining a certificate of calibration:
1) You can calibrate the monitor yourself if allowed by your state regulators. Please see our Field Calibration Procedure for details.
2) Hire an outside calibration house to perform the calibration.
3) Return the monitor and sensors to us for calibration. Contact: email@example.com for pricing.
Option 1 is probably the least expensive method. See our Field Calibration Procedure for details.
Option 2 is most likely more expensive than option 1. The calibration house would follow the same procedure in option 1) and supply you with the certificate.
Option 3 Temperature Guard can perform the calibration in less than 5 days. You will have to return the monitor and sensors for calibration. This is a good option if you have a small number of sensors with no extension wire.
Please note that it is always more accurate to calibrate the system in place because this will calibrate the complete system.
Status Page Updates
Note: these links are to Google Drive